(800) 774-8036

Telecom Business/Contracts Specialist

Burbank, CA
Date Added: November 05, 2020
 
Software Resources has a 3+ month contract with the potential to be extended for a Remote Telecom Business/Contracts Specialist in Burbank, CA.

This contract will be remote until covid restrictions are lifted so our preference is for local candidates please

Duration:
3 month(s) with the potential to be extended

Description:
The Mission of Telecom Business Planning is to provide the highest quality of voice and data services at the most economical cost, and provide vendor and contract lifecycle management to meet the telecommunications needs of the Company through collaborating with our business unit telecommunications managers and leveraging our vendor Master Service Agreements.

The Key Functions of the Telecom Business Planning department are as follows:
” Telecommunications Contract Management
” Telecommunications Vendor Management
” Telecommunications Expense Management (TEMS)
” Project Assignments and Deliverable-Based Work

The Telecom Business Specialist will manage the company’s global telecommunications environment (wireline and wireless) by organizing, analyzing and determining Business Unit requirements, translating those requirements into a contracted service with our Telecommunications Service Providers.

The Telecom Business Specialist develops sustainable operational processes to manage the provisioning, billing and cost recovery of those services. The Telecom Business Specialist will be required to maintain and manage the telecommunications contract management lifecycles (Negotiate, Approve, Execute, Capture, Track and Analyze), and provide technical and analytical support for projects requested by the Business Units and Enterprise Technology management.

The Telecom Business Specialist will also be responsible for Telecommunications Vendor Management and attend the Service Action Plan meetings. This includes working with the vendors to implement or improve business processes, expedite or escalate service orders and/or issues, and participate in the quarterly performance review meetings to provide feedback and suggestions for service improvement with each vendor.
The Telecom Business Specialist will also lead and create telecommunications strategic, tactical and operational plans, lead and perform complex research and data gathering analysis, develop and manage project plans and perform financial analysis.
Additionally, the Telecom Business Specialist will provide technical and analytical support for medium to large projects.

The Telecom Business Specialist will also interface with the Client Telecom Expense Management (TEM) department to manage the following activities:
” Voice and Data Circuit Provisioning (Moves, Adds, Changes, Disconnects)
” Monthly Circuit Invoice Payment Processing via Tangoe Commcare Management Platform (CMP)
” Telecom Billing/Invoice audit and dispute resolution
” Carrier Aging Report (AR) invoice/payment research and reconciliation
” Business Unit circuit inventory and monthly charge inquiries and support
” Manage Enterprise Master Service Agreement Negotiation
” Manage and maintain Telecommunications Contract Life Cycle Management
” Negotiate and manage required contracts for Network Service Provisioning requests
” Develop, manage and support Telecommunications Services Request for Proposal (RFP) Projects
” Partner with Corporate Legal and Sourcing & Procurement to review new or existing agreements, initiate RFPs, review Service Level Agreements, issue disputes, manage Contract Term Renewals, and/or resolve issues and concerns from a business perspective

Basic Qualifications:
4-year college degree in computer science, management science, or communications engineering or 5 years progressive voice or data communications experience with CLEC or ILEC carriers including Local and Long Distance (LD) billing & provisioning experience.
Ideally would like 8 years exp., however they will consider 4 to 6 years related working experience in Business Administration, Telecommunications or IT related discipline
” Strong contract negotiation and contract management skills.
” Previous exposure to financial accounting and financial systems
” Demonstrated knowledge of telecommunications technology and structure (Traditional Voice, VoIP, Cellular, MPLS, Ethernet, Private Line, Internet Access, Fiber Optic, Wavelength, DWDM, etc.).
” Extremely good oral and written communication skills
” Excellent project management and organizational skills
” Excellent quantitative and analytical skills
” Excellent interpersonal and presentation skills
” Excellent problem-solving skills and strong business and financial acumen
” Demonstrated ability to work with management and engineering personnel at all levels
” Ability to work independently and to use common sense and sound technical judgment to complete assignments in a timely manner
” Ability to prioritize work assignments and focus on most critical projects
” Ability to work with minimal supervision
” Demonstrated spirit of cooperation and willingness to get the job done; ability to instill these values in others

Preferred Qualifications:
Prefer the candidate be local to the Burbank, CA area

Required Education:
4-year college degree in computer science, management science, or communications engineering or 5 years progressive voice or data communications experience with CLEC or ILEC carriers including Local and Long Distance (LD) billing & provisioning experience.
Ideally would like 8 years exp., however they will consider 4 to 6 years related working experience in Business Administration, Telecommunications or IT related discipline

Don’t delay. Join the Software Resources team today!
Software Resources specializes in connecting talented IT professionals with challenging job opportunities that transform jobs into careers.
To meet our clients hiring needs, we continuously source talented IT Professionals with all levels of expertise and in all disciplines. We offer world class major medical, dental and vision benefits, 401(k) with match, short term disability, Life Insurance and AD&D. You, our future employees, can make a tremendous difference to our company and our clients. Please apply to this job and experience the Software Resources difference. You can view all of our jobs at https://www.softwareresources.com/careers/
Company Overview
Software Resources is a national staffing and recruitment firm delivering the best candidates to our clients and the best jobs to our candidates since 1992.
We are a certified woman owned business in business to place contract, contract-to-hire, and direct-hire talent in Technology (IT, creative, marketing), finance, accounting, and executive-level positions. We serve many vertical markets including Entertainment/Media, Cruise Industry/Leisure travel, Hospitality, Government, Personal Care, Professional Services, Energy/Utilities, Security, and Financial Services.
Headquartered in Lake Mary, FL in the Orlando metro area, we have branches and sales professionals across the US. Wherever you’re located and whatever the need, count on Software Resources to provide exceptional candidates who are fully vetted and ready to go. Call (800) 774-8036 or visit us online at https://www.softwareresources.com/ and leave the recruiting to us!

Apply Now

Fill out the form below to submit your information for this opportunity. Please upload your resume as a doc, pdf, rtf or txt file. Your information will be processed as soon as possible.

 
Thank you for subscribing to job alerts. You will receive a confirmation email.

Sign up for Job Alerts

Fill out the form below to receive job alerts.

An error has occured. Please close this dialog and try again.
Please complete the entire form below to subscribe to job alerts.
This email address is already subscribed for job alerts.
 
Thank you for referring a friend.

Refer a Friend

Fill out the form below to refer your friend for this position.

An error has occured. Please close this dialog and try again.
Please complete the entire form below to refer a friend.
 

Pin It on Pinterest