(800) 774-8036

Technical Business Analyst

Glendale, CA
Date Added: September 13, 2022
Software Resources has immediate job opportunities for a REMOTE Hands-on Technical Business Analysts.

6+ month contract with potential to be extended long term

We are extremely fast-paced where the BA needs to juggle at least half a dozen projects simultaneously in rapid fire mode

Primary Functions:
Technical Business Systems Analyst is a key liaison between engineering team and customers (internal and external). You will be working on multiple projects simultaneously spanning all aspects of project lifecycle (discovery, planning, development, QA, delivery). You will collaborate with customers, business owners, engineering team (UX, QA, Developers) to:
  • Ensure all projects are properly scoped during the discovery process
  • Ensure all needed information and assets are collected before and during the project
  • Ensure the internal execution team has a clear understanding of the project details and deadline
This position requires a thorough understanding of technology solution stack including UI, API/backend, and relational databases. Should be able to understand and trace data flow and any issues related to it. In addition, it requires significant multitasking, strong communication ability, and extensive organization & documentation skills.

Essential Duties and Responsibilities
  • Lead cross-functional work streams to gather requirements by engaging with customers and internal SMEs across different business units.
  • Maintain extensive system configuration knowledge, data awareness and expertise across system architecture.
  • Document functional requirements, process models, and use cases.
  • Work closely with Solution Architect to create a tailored project plan.
  • Explain project steps to everyone involved and track project milestones.
  • Breakdown functional requirements into user stories and detailed user tasks for UX and Engineering team members.
  • Create specifications for reports and analysis based on business needs.
  • Act as the primary point of contact for client communication. Communicate status to both internal and external stakeholders.
  • Escalate any projects that are not meeting or exceeding client’s expectations. This involves reviewing communication to ensure the client is and has been getting a confirmation from our team within a few hours of any communication, following-up to show progress to the client as well as setting and proactively managing reasonable client expectations.
  • Organize both internal and client involved meetings. This requires personal and team time management, prioritization, and project triage skills.
  • Ability to manage people and processes to success through "leading without authority” skills.
  • Maintain positive image when dealing with customers and all internal departments.
  • Practice a high level of integrity and honesty in maintaining confidentiality.
  • 7+ as a systems business analyst building commercial business applications
  • Prior software development experience is required to be able to understand the technology stack and architecture
  • Must have worked on and delivered multiple concurrent projects

Don’t delay. Join the Software Resources team today!
Software Resources specializes in connecting talented IT professionals with challenging job opportunities that transform jobs into careers.
To meet our clients hiring needs, we continuously source talented IT Professionals with all levels of expertise and in all disciplines. We offer world class major medical, dental and vision benefits, 401(k) with match, short term disability, Life Insurance and AD&D. You, our future employees, can make a tremendous difference to our company and our clients. Please apply to this job and experience the Software Resources difference. You can view all of our jobs at https://www.softwareresources.com/careers/
Company Overview
Software Resources is a national staffing and recruitment firm delivering the best candidates to our clients and the best jobs to our candidates since 1992.
We are a certified woman owned business in business to place contract, contract-to-hire, and direct-hire talent in Technology (IT, creative, marketing), finance, accounting, and executive-level positions. We serve many vertical markets including Entertainment/Media, Cruise Industry/Leisure travel, Hospitality, Government, Personal Care, Professional Services, Energy/Utilities, Security, and Financial Services.
Headquartered in Lake Mary, FL in the Orlando metro area, we have branches and sales professionals across the US. Wherever you’re located and whatever the need, count on Software Resources to provide exceptional candidates who are fully vetted and ready to go. Call (800) 774-8036 or visit us online at https://www.softwareresources.com/ and leave the recruiting to us!

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