(800) 774-8036

Technical Business Analyst

Glendale, CA
Date Added: June 22, 2022
Software Resources has immediate job opportunities for a REMOTE Technical Business Analyst.

6+ month contract

  • Candidates must have a strong understanding of systems architecture and how data flows between the systems.
  • Will be interacting with new clients along with 7,000 internal employees so excellent communication skills are a must.
  • Will be dealing with customers globally and must have experience with cross functional teams.
  • Any experience with SQL, reporting analytics, tableau are all pluses.
  • Must be able to prepare project plans and are responsible for getting NEW customers up and running on our platform. Each customer takes anywhere from 2-10 weeks to get up and running.
  • Lead cross-functional work streams to gather requirements by engaging with customers and internal SMEs across different business units.
  • Maintain extensive system configuration knowledge, data awareness and expertise across system architecture.
  • Document functional requirements, process models, and use cases.
  • Work closely with Solution Architect to create a tailored project plan.
  • Explain project steps to everyone involved and track project milestones.
  • Breakdown functional requirements into user stories and detailed user tasks for UX and Engineering team members.
  • Create specifications for reports and analysis based on business needs.
  • Document all communication: meetings, project progress, backlog, overages, and change requests for each project. Communicate status to both internal and external stakeholders.
  • Act as the primary point of contact for client communication.
  • Escalate any projects that are not meeting or exceeding client’s expectations. This involves reviewing communication to ensure the client is and has been getting a confirmation from our team within a few hours of any communication, following-up to show progress to the client as well as setting and proactively managing reasonable client expectations.
  • Diligently track time spent by all resources on project and provide metrics
  • Organize both internal and client involved meetings. This requires personal and team time management, prioritization, and project triage skills.
  • Ability to manage people and processes to success through "leading without authority” skills.
  • Maintain positive image when dealing with customers and all internal departments.
  • Practice a high level of integrity and honesty in maintaining confidentiality.
Primary Functions:
Technical Business Analyst is responsible for the day-to-day management and smooth operation of software development projects. You will manage multiple projects simultaneously spanning all aspects of project lifecycle (discovery, planning, development, QA, delivery). This includes scoping, project planning, internal resource management, deadline and budget management, daily project monitoring, and task delegation. You will collaborate with customers, business owners, engineering team (UX, BA, QA, Developers) to ensure all projects are properly scoped during the discovery process, all needed information and assets are collected before and during the project, the internal execution team has a clear understanding of the project details, deadline, and budget. This position requires significant multitasking, strong communication ability, and extensive organization & documentation skills

Don’t delay. Join the Software Resources team today!
Software Resources specializes in connecting talented IT professionals with challenging job opportunities that transform jobs into careers.
To meet our clients hiring needs, we continuously source talented IT Professionals with all levels of expertise and in all disciplines. We offer world class major medical, dental and vision benefits, 401(k) with match, short term disability, Life Insurance and AD&D. You, our future employees, can make a tremendous difference to our company and our clients. Please apply to this job and experience the Software Resources difference. You can view all of our jobs at https://www.softwareresources.com/careers/
Company Overview
Software Resources is a national staffing and recruitment firm delivering the best candidates to our clients and the best jobs to our candidates since 1992.
We are a certified woman owned business in business to place contract, contract-to-hire, and direct-hire talent in Technology (IT, creative, marketing), finance, accounting, and executive-level positions. We serve many vertical markets including Entertainment/Media, Cruise Industry/Leisure travel, Hospitality, Government, Personal Care, Professional Services, Energy/Utilities, Security, and Financial Services.
Headquartered in Lake Mary, FL in the Orlando metro area, we have branches and sales professionals across the US. Wherever you’re located and whatever the need, count on Software Resources to provide exceptional candidates who are fully vetted and ready to go. Call (800) 774-8036 or visit us online at https://www.softwareresources.com/ and leave the recruiting to us!

Apply Now

Fill out the form below to submit your information for this opportunity. Please upload your resume as a doc, pdf, rtf or txt file. Your information will be processed as soon as possible.

Thank you for subscribing to job alerts. You will receive a confirmation email.

Sign up for Job Alerts

Fill out the form below to receive job alerts.

An error has occured. Please close this dialog and try again.
Please complete the entire form below to subscribe to job alerts.
This email address is already subscribed for job alerts.
Thank you for referring a friend.

Refer a Friend

Fill out the form below to refer your friend for this position.

An error has occured. Please close this dialog and try again.
Please complete the entire form below to refer a friend.

Pin It on Pinterest