Systems Engineer II

Atlanta, GA
Date Added: July 11, 2024
Software Resources has an immediate, contract to hire job opportunity for a Systems Engineer II with a major corporation in Atlanta, GA.

3-6 month Contract-to-Hire
Hybrid 1 day/week in office, 4 days remote
Travel: 40% Travel

Job Description – System Engineer II:
The System Engineer designs, installs, configures, implements and supports all aspects of infrastructure environments, providing technical guidance and oversight and acting as a point of escalation and technical support.
This role exhibits autonomy and works under general direction. Uses discretion in identifying and responding to complex issues and assignments. Usually receives specific instructions and has work reviewed at frequent milestones. Determines when issues should be escalated to a higher level.
This role interacts with and influences colleagues. Has working level contact with customers, suppliers and partners. May supervise others or make decisions which impact the work assigned to individuals or phases of projects.
This role performs a range of work, sometimes complex and non-routine, in a variety of environments. Applies methodical approach to issue definition and resolution.
The best candidates demonstrate an analytical and systematic approach to issue resolution. Takes the initiative in identifying and negotiating appropriate personal development opportunities. Demonstrates effective communication skills. Contributes fully to the work of teams. Plans, schedules and monitors own work (and that of others where applicable) competently within limited deadlines and according to relevant legislation, standards and procedures. Appreciates the wider business context, and how this role relates to other roles and to the business of the employer or client.

Key Responsibilities:
• Develops, documents, communicates, and enforces systems standards, policies, and procedures for standardizing systems assets.
• Participates in infrastructure architecture reviews.
• Participates in infrastructure technology/service evaluations.
• Performs detailed designs of new or changing infrastructure environments.
• Installs, configures, maintains, and replaces new equipment (e.g. compute devices, power supplies, cameras, wiring, etc).
• Conducts multiple levels of testing prior to release of new and upgrades systems, products or services.
• Evaluates and designs new solutions utilizing existing standards and new technologies.
• Develops roadmaps to guide infrastructure strategy.
• Performs root cause analysis, resolves problems and recommends solutions.
• Establishes guidelines and standards for capacity management review and establishes standards for network and telecom systems operations.
• Monitors and plans capacity of all hosting environments to plan for future growth.
• Analyzes system performance and provides preventative maintenance while providing maximum availability of physical and virtual servers (e.g. new software releases, upgrades, evaluation and installation of patches).
• Works towards providing a fully redundant high availability infrastructure at all times.
• Develops best practices used to maintain and administer operating environments.
• Performs warranty tracking and maintenance.
• Ensures that backup and recovery plans are tested regularly, and backup and recovery procedures are implemented.
• Performs business continuity and disaster recovery testing.
• Develops automation scripts and programs to streamline manual operations and reduce Client requirement in maintenance and monitoring activities.
• Performs troubleshooting and issue resolution and escalates issues to appropriate 3rd party vendor if needed.
• Provides technical support and consultation to colleagues and customers as needed.

Skills (Professional Technology Skills needed to be able to APPLY and ADVISE in order to do this job):
• Installs or removes hardware and/or software, using supplied installation instructions and tools including, where appropriate, handover to the client. Conducts tests, corrects malfunctions, and documents results in accordance with agreed procedures. Reports details of all hardware/software items that have been installed and removed so that configuration management records can be updated. Provides assistance to users in a professional manner following agreed procedures for further help or escalation. Reviews change requests. Maintains accurate records of user requests, contact details and outcomes. Contributes to the development of installation procedures and standards.
• Contributes to the availability management process and its operation and performs defined availability management tasks. Analyzes service and component availability, reliability, maintainability and serviceability. Ensures that services and components meet and continue to meet all their agreed performance targets and service levels. Implements arrangements for disaster recovery and documents recovery procedures. Conducts testing of recovery procedures
• Monitors service delivery performance metrics and liaises with managers and customers to ensure that service level agreements are not breached without the stakeholders being given the opportunity of planning for a deterioration in service.
• Identifies and resolves network problems following agreed procedures. Uses network management software and tools to collect agreed performance statistics. Carries out agreed network maintenance tasks.

Knowledge, Experience & Qualifications:
• Desire an Associate’s or Bachelor’s degree in a technical field.
• 2-5 years of working experience with computer components, electrical/wiring platforms, etc.
• Working experience progressively in systems engineering
• Working experience in systems applications and hardware, operating platforms, and internet and web applications.
• Working experience writing and maintaining MS Word, PowerPoint, and Excel documents.
• Working experience in leading project-oriented work.
• Working experience with power/electrical
• Working experience with wiring/cabling
• Working experience with wireless/mobile
• Working experience with construction
• Travel 40% or more of the time

Don’t delay. Join the Software Resources team today!
Software Resources specializes in connecting talented IT professionals with challenging job opportunities that transform jobs into careers.
To meet our clients’ hiring needs, we continuously source talented IT Professionals with all levels of expertise and in all disciplines. We offer world class major medical, dental and vision benefits, 401(k) with match, short term disability, Life Insurance and AD&D. You, our future employees, can make a tremendous difference to our company and our clients. Please apply to this job and experience the Software Resources difference. You can view all of our jobs at

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