Salesforce Administrator

Miami, FL
Date Added: April 09, 2024
 
Software Resources has an immediate, contract job opportunity for a Salesforce Administrator with a major organization in Miami, FL. Hybrid- 3 days onsite/ 2 days remote.

Top Skills:
  • 1-3+ years of Salesforce Administration experience
  • Must have experience with Pardot and Service Cloud
  • Experience with Salesforce Lightning
  • Experience with Salesforce automation through "Flows”
  • Bachelor's Degree REQUIRED
  • Salesforce Certification preferred
  • Experience working between Salesforce and PeopleSoft a plus
  • API integration experience preferred
  • Salesforce/Zapier integration experience is a plus
Summary:
Salesforce administrator to work with the Department of IT and necessary external constituents in a new Salesforce environment to meet current business needs. This role is part administrator, part Salesforce analyst and 100% dedicated to our mission. Primarily responsible for the continuous efforts of system enhancements, maintenance, and widespread adoption.

Minimum Qualifications:
  • Bachelor's degree in MIS, Computer Science, Computer Engineering, Information Studies, or other technical discipline and 2 years related experience
  • 2+ years of previous implementing and administering enterprise class CRM systems as well as a record of partnering with business users to improve processes using best practices and Salesforce and associated technologies
  • 1+ years as an admin in a highly complex Salesforce org
  • Certification in Salesforce Admin preferred
  • Possess a very strong Salesforce service-oriented architecture and integration background
  • Experience in customizing Salesforce to meet business needs
Departmental Preferences:
  • Knowledge of database structure and entity relationships
  • Experience working with senior and C-level leadership
  • Strong time and data management ability and proven analytical skills
  • Pardot knowledge & experience
  • Knowledge and practice of AGILE methodologies and principles
KSA's:
  • Experience managing multiple applications in a single org
  • Effective customer service and interpersonal skills
  • Excellent written and verbal communication skills
  • Ability to maintain a high level of professional integrity
  • Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
  • Works well under pressure
Duties:
  • Serve as primary system administrator for the Salesforce environment and focus on the institution's use of data towards its mission
  • Work with staff, end users and consultants to maintain, enhance, create, and manage necessary workflows rules, data validation and configurations within the Salesforce environment
  • Maintain system governance and security user roles/profiles, security settings and access settings, including User Profiles, Role Hierarchy, Sharing Rules and Security
  • Assist with the management of web servers, back-end database environments, file sharing services and other technologies as needed.
  • Manage Peoplesoft data extraction queries for salesforce integration
  • Integrate third party products and tools with the Salesforce environment.
  • Stay up-to-date on new Salesforce features and functionality and provide recommendations for process improvements
  • Develop and create customized reports and dashboards, as well as document application requirements and field maps for new functionalities
  • Formulate test plans, create use cases, and establish protocols ensuring updates/new functionality are thoroughly tested with development team
  • Support, analyze, and resolve critical production application issues, as necessary
  • Ensure high quality project deliverables and meet project schedule timelines
  • Plan for upgrades, seasonal releases and long-term projects in a timely manner
  • Ensure consistency of CRM usage conventions, compliance with best practices, and integrity of data


Don't delay. Join the Software Resources team today!
Software Resources specializes in connecting talented IT professionals with challenging job opportunities that transform jobs into careers.
To meet our clients' hiring needs, we continuously source talented IT Professionals with all levels of expertise and in all disciplines. We offer world class major medical, dental and vision benefits, 401(k) with match, short term disability, Life Insurance and AD&D. You, our future employees, can make a tremendous difference to our company and our clients. Please apply to this job and experience the Software Resources difference. You can view all of our jobs at https://www.softwareresources.com/careers/


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Stay Protected : Verify any communication claiming to be from Software Resources. For your safety, directly confirm the legitimacy of any job offer or inquiry by calling us at 407-515-6020. Do not respond to unsolicited requests without verification.
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