(800) 774-8036

Quality Assurance / Support Specialist

Century City, CA
Date Added: November 23, 2021
 
Software Resources has an immediate job opportunity for a Quality Assurance / Support Specialist.  

US Citizens only, must work PST or MST time. 


The Quality Assurance / Support Specialist position is a member of an internal software development team employed to advance the organizations proprietary software platform. The Quality Assurance / Support Specialist role involves the combined skills of quality assurance, quality control, and testing of enterprise business software. The Quality Assurance / Support Specialist is also a liaison between the software development team and the customer support desk.

Duties
• Quality assurance involves the verification of developed software in respect to user stores and developer work items
• Quality control involves the verification of developed software for business requirements
• Testing involves identification of coding defects in the software with colleague follow up review
• Manage scripts, test procedures, test scenarios, and apply methodologies to validate software quality and production readiness
• Handle customer support ticket management, RMI duties, and security patch testing
Technical Skills
• Microsoft Azure DevOps Projects, Dashboards, Wiki, Boards, Test Plans, Epics, Features, User Stories, and Work Items
• Microsoft Office 365 Outlook, Word, Excel, PowerPoint, Teams, and SharePoint
• Experienced with Postman the API platform testing tool
• ServiceNow change request and support ticketing system or equivalent
• Knowledge and practical experience of the parts of a software stack
• Professionally authored test reports targeted to technical, product, and business stakeholders

Experience
• Minimum 8 years experience in the role of quality assurance, quality control, and software testing
• Hands-on experience with Microsoft Azure DevOps Projects, Dashboards, Wiki, Boards, Test Plans, Epics, User Stories, and Work Items
• Participated in medium to large projects involving software application lifecycle phases; plan, develop, deliver, and operate
• Remote and unsupervised work environment

Education Qualification
• Bachelor's or master's degree in Information Technology or Computer Science from an accredited college
• Secondary Business Degree from an accredited college is a plus

Certification
• Certified Software Quality Analyst (CSQA)
• Certified Associate in Software Testing (CAST)

Don't delay. Join the Software Resources team today!
Software Resources specializes in connecting talented IT professionals with challenging job opportunities that transform jobs into careers.
To meet our clients hiring needs, we continuously source talented IT Professionals with all levels of expertise and in all disciplines. We offer world class major medical, dental and vision benefits, 401(k) with match, short term disability, Life Insurance and AD&D. You, our future employees, can make a tremendous difference to our company and our clients. Please apply to this job and experience the Software Resources difference. You can view all of our jobs at https://www.softwareresources.com/careers/

Company Overview
Software Resources is a national staffing and recruitment firm delivering the best candidates to our clients and the best jobs to our candidates since 1992.
We are a certified woman owned business in business to place contract, contract-to-hire, and direct-hire talent in Technology (IT, creative, marketing), finance, accounting, and executive-level positions. We serve many vertical markets including Entertainment/Media, Cruise Industry/Leisure travel, Hospitality, Government, Personal Care, Professional Services, Energy/Utilities, Security, and Financial Services.

Headquartered in Lake Mary, FL in the Orlando metro area, we have branches and sales professionals across the US. Wherever you're located and whatever the need, count on Software Resources to provide exceptional candidates who are fully vetted and ready to go. Call (800) 774-8036 or visit us online at https://www.softwareresources.com/ and leave the recruiting to us!


 

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