(800) 774-8036

Project Management Specialist (Helpdesk/TSC support)

Tallahasse, FL
Date Added: April 27, 2021
Software Resources has an immediate, long term contract job opportunity for a Project Management Specialist (Helpdesk/TSC support) in Tallahassee, FL.


The duties and responsibilities of this Project Management Specialist scope of work include the following tasks:

” Lead and/or assist in Business Requirements gathering sessions (JADs);
” Work closely with customers, stakeholders and IT software developers to document business requirements;
” Develop As-Is, To-Be and other required business analysis documentation;
” Develop and lead implementation of business process improvement recommendations;
” Manage resources for associated projects;
” Maintain project metrics in accordance with established standards;
” Maintain all project artifacts in accordance with PMO standards and other documentation as necessary to ensure compliance with chapter 60GG-1, Florida Administrative Code;
” Serve as a liaison with users;
” Follow a standard set of practices that ensure the integrity and quality of project artifacts;
” Manage expectations of diverse stakeholders and provide regular briefings to executives; and
” Work independently as part of a larger cross-functional team.

The Department prefers the candidate has the following experience, skills, and/or knowledge for this position:

” Knowledge of IT standards in a criminal justice environment;
” Experience providing business analysis in a criminal justice environment;
” Experience working with Law Enforcement Agencies and associated security requirements;
” Project Management Professional (PMP) Certification
” Certified Scrum Master (CSM);
” Experience with Rule 60GG, Florida Administration Code
” Take charge, can-do attitude;
” Negotiations, mediation skills; and
” Experience with state government projects.

Don’t delay. Join the Software Resources team today!
Software Resources specializes in connecting talented IT professionals with challenging job opportunities that transform jobs into careers.
To meet our clients hiring needs, we continuously source talented IT Professionals with all levels of expertise and in all disciplines. We offer world class major medical, dental and vision benefits, 401(k) with match, short term disability, Life Insurance and AD&D. You, our future employees, can make a tremendous difference to our company and our clients. Please apply to this job and experience the Software Resources difference. You can view all of our jobs at https://www.softwareresources.com/careers/

Company Overview
Software Resources is a national staffing and recruitment firm delivering the best candidates to our clients and the best jobs to our candidates since 1992.
We are a certified woman owned business in business to place contract, contract-to-hire, and direct-hire talent in Technology (IT, creative, marketing), finance, accounting, and executive-level positions. We serve many vertical markets including Entertainment/Media, Cruise Industry/Leisure travel, Hospitality, Government, Personal Care, Professional Services, Energy/Utilities, Security, and Financial Services.

Headquartered in Lake Mary, FL in the Orlando metro area, we have branches and sales professionals across the US. Wherever you’re located and whatever the need, count on Software Resources to provide exceptional candidates who are fully vetted and ready to go. Call (800) 774-8036 or visit us online at https://www.softwareresources.com/ and leave the recruiting to us!

Apply Now

Fill out the form below to submit your information for this opportunity. Please upload your resume as a doc, pdf, rtf or txt file. Your information will be processed as soon as possible.

Thank you for subscribing to job alerts. You will receive a confirmation email.

Sign up for Job Alerts

Fill out the form below to receive job alerts.

An error has occured. Please close this dialog and try again.
Please complete the entire form below to subscribe to job alerts.
This email address is already subscribed for job alerts.
Thank you for referring a friend.

Refer a Friend

Fill out the form below to refer your friend for this position.

An error has occured. Please close this dialog and try again.
Please complete the entire form below to refer a friend.

Pin It on Pinterest