(800) 774-8036

IT Coordinator – PMO

Orlando, FL
Date Added: November 28, 2022
 
Software Resources has an immediate, long term contract job opportunity for an IT Coordinator – PMO with a major corporation in Orlando, FL.

JOB SUMMARY:
The Coordinator, IT – PMO role assists management with coordination of resource management and portfolio requests, assist with the building of business cases (where necessary), track progress of recruitment, partner with resource leadership for status, track equipment, and provide reporting on active resource requests and labor management. This role is part of the resource management team, within the Parks Technology Project Management Organization (PMO) business unit, and supports establishing strong relationships with all areas of the overall Parks Technology department in order to understand resource needs for project and production support efforts.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Development of reports, presentations, and other visual status documentation relating to resource management and portfolio requests across projects
  • Coordination and tracking of resource management and portfolio requests including, but not limited to contract and staff augmentation
  • Maintain the resource management processes, workflows and provide updates to leadership
  • Identify risks, blockers, gaps and bottlenecks within active recruitment pipeline and work with management on resolutions and status updates
  • Interpret resource manager requirements for roles and assist, as needed, with recruitment process of potential candidates for IT roles

QUALIFICATIONS:
  • Strong critical thinking and problem-solving skills, with an ability to understand broad concepts and identify connection points and gaps
  • Strong communication and presentation skills
  • Strong organizational skills with an appropriate balance of attention to detail and agility to deliver in a fast-paced environment
  • Demonstrated analytical and technical skill set, with an ability to synthesize and analyze raw data across an array of sources in order to provide full resource management information and outputs
EDUCATION: High school degree or GED is required. Bachelor's degree is preferred in Technology or Business. Other: Knowledge of project management concepts or business analysis preferred.

EXPERIENCE:
  • Minimum of 2+ years in a coordinator role within Information Technology, Business Field, Project Management or consulting; or equivalent combination of education and experience.
  • Demonstrated ability to communicate at all levels within an organization, with an emphasis on senior level management, combined with the ability to collaborate with both technical and non-technical team members at all levels.
  • Must have a strong working knowledge of all Microsoft Office applications with an emphasis in Excel and PowerPoint. Jira experience a plus.
  • Must have experience with building reports and dashboards and maintaining their integrity.
  • Prioritization and time management skills.
  • Positive attitude, flexibility, professional demeanor.
  • Intellectual curiosity with a strong willingness to learn.
Qualifications:
2+ years of experience with support desk. Provides full first-level 24/7 support over the phone and email for all Orlando team members as well as 3rd party vendors and remote users. Includes troubleshooting, escalating, and resolving problems, generating and monitoring trouble tickets (via the incident management system) and serves as the single point of contact for all technology related issues. Periodically participates in creation of knowledge articles. May be required to perform daily scheduled AS400 procedures following documented processes to comply with audit controls. High school diploma or GED.



Don't delay. Join the Software Resources team today!
Software Resources specializes in connecting talented IT professionals with challenging job opportunities that transform jobs into careers.
To meet our clients hiring needs, we continuously source talented IT Professionals with all levels of expertise and in all disciplines. We offer world class major medical, dental and vision benefits, 401(k) with match, short term disability, Life Insurance and AD&D. You, our future employees, can make a tremendous difference to our company and our clients. Please apply to this job and experience the Software Resources difference. You can view all of our jobs at https://www.softwareresources.com/careers/
Company Overview
Software Resources is a national staffing and recruitment firm delivering the best candidates to our clients and the best jobs to our candidates since 1992.
We are a certified woman owned business in business to place contract, contract-to-hire, and direct-hire talent in Technology (IT, creative, marketing), finance, accounting, and executive-level positions. We serve many vertical markets including Entertainment/Media, Cruise Industry/Leisure travel, Hospitality, Government, Personal Care, Professional Services, Energy/Utilities, Security, and Financial Services.
Headquartered in Lake Mary, FL in the Orlando metro area, we have branches and sales professionals across the US. Wherever you're located and whatever the need, count on Software Resources to provide exceptional candidates who are fully vetted and ready to go. Call (800) 774-8036 or visit us online at https://www.softwareresources.com/ and leave the recruiting to us!


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