(800) 774-8036

Engineer, End User Computing (Executive Support)

Miramar, FL
Date Added: March 04, 2021
 
Software Resources has an immediate job opportunity for an Engineer, End User Computing (Executive Support) in Miramar, FL.

5+ month contract


For the time being, the position is remote; however, it does require on-demand home visits if an executive requires additional support. Also, as we are working towards returning back to the office, frequent office visits will be required. Eventually, everyone will be back in the office. A passport is also a requirement, although we are under a travel restriction no plans to travel at the moment.

Job Description:
The engineer is responsible for Supporting Executive level employees’ technical needs. The engineer provides extensive level of incident support, SRM services, project support and preventive maintenance for the personal computing environment. The engineer uses technical knowledge to solve complex business problems, by means of a systematic and disciplined approach. Relies on experience and judgment to plan and accomplish goals; must be able to perform a variety of complicated tasks. A wide degree of creativity and latitude is expected.

Required Skills:
” Skilled to support Apple & Windows Computing
” Excellent knowledge of O365 Applications and Tools
” An expert in supporting WebEx conferencing & events, Zoom and Teams
” Experienced and versed with supporting IOS and Andriod mobile devices
” Experienced with support high level executives
” Excellent communication and written skills within a global environment while dealing with all aspects of the business
” Proven problem-solving methodology with a rational approach to problem management
” Excellent communication and written skills within a global environment while dealing with all aspects of the business
” Ability to formulate, communicate and implement technical solutions
” Ability to document processes for both technical analysis and user support.
” Flexible, enthusiastic attitude, capable of working independently or as a member of team, under pressure while being able to prioritize tasks
” Ability to self-motivate, learn and grow with a willingness to undertake all tasks assigned
” Able to implement technical solutions
” Ability to collaborate with technical peers
” General experience with methodologies, tools, best practices and processes within specific area of responsibility
” Good oral and written communication skills
” Experience with disk imaging and automated software distribution tools and qualities
” Knowledge of diagnostic tools of production detection and resolution
” In depth knowledge of supported application configuration and installation

Required Education:
” Requires an Associate’s degree in a related area, or equivalent experience
” Certifications in areas of concentration preferred such as Apple Technician Certification, MCSE, MCSA, ACMT, CompTIA A+, or any other industry certification are a plus
” Troubleshooting abilities consisting of Windows 10 and Apple Mac (OSX) operating systems, and PC/Mac hardware.
” Familiarity with how to troubleshoot and configure devices including iOS iPhones, iPads, and Mac books
” Network knowledge and connectivity troubleshooting experience (TCP/IP, DHCP, and DNS).

Desired Skills:
Apple and Windows Operating System
IOS and Andriod
WeBex, Zoon and Team
MS O365 Applications

Desired Education:
Requires an Associate’s degree in a related area, or equivalent experience
Certifications in areas of concentration preferred such as Apple Technician Certification, MCSE, MCSA, ACMT, CompTIA A+, or any other industry certification are a plus


Don’t delay. Join the Software Resources team today!
Software Resources specializes in connecting talented IT professionals with challenging job opportunities that transform jobs into careers.
To meet our clients hiring needs, we continuously source talented IT Professionals with all levels of expertise and in all disciplines. We offer world class major medical, dental and vision benefits, 401(k) with match, short term disability, Life Insurance and AD&D. You, our future employees, can make a tremendous difference to our company and our clients. Please apply to this job and experience the Software Resources difference. You can view all of our jobs at https://www.softwareresources.com/careers/

Company Overview
Software Resources is a national staffing and recruitment firm delivering the best candidates to our clients and the best jobs to our candidates since 1992.
We are a certified woman owned business in business to place contract, contract-to-hire, and direct-hire talent in Technology (IT, creative, marketing), finance, accounting, and executive-level positions. We serve many vertical markets including Entertainment/Media, Cruise Industry/Leisure travel, Hospitality, Government, Personal Care, Professional Services, Energy/Utilities, Security, and Financial Services.

Headquartered in Lake Mary, FL in the Orlando metro area, we have branches and sales professionals across the US. Wherever you’re located and whatever the need, count on Software Resources to provide exceptional candidates who are fully vetted and ready to go. Call (800) 774-8036 or visit us online at https://www.softwareresources.com/ and leave the recruiting to us!


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