(800) 774.8036 | (407) 515.6020

Digital Content Lead (REMOTE)

Las Vegas, NV
Date Added: December 15, 2022
Software Resources has an immediate contract to hire job opportunity for a REMOTE Digital Content Lead with a major corporation in Las Vegas, NV. PST Hours required.

Position Summary:
Reporting to the Digital Operations Manager, the Digital Content Lead will be responsible for the authoring and training of our digital content and authoring community to deliver timely, accurate, and high-quality content to the digital products. This content authoring and training role facilitates content management for .com which includes over 80 property and market-based websites, the Rewards App, Screens, and other digital experiences that enable our guests to Client, explore, purchase, and experience all offerings of Entertainment and Rewards, the largest gaming loyalty program in the U.S.A.

The Digital Content Lead will partner with property and regional content authors, and in close collaboration with the Digital Operations Manager, continually train others, plan, author, and publish high-quality content for our digital guest experience, across all digital touch points (smartphone, signage, desktop, etc.). This role is responsible for nurturing a community of authors across our properties and business units that understand the importance of publishing content accurately and with quality to enable Rewards members, resort guests, and gamers to consume the right information at the right time to experience the extraordinary with Entertainment.

The ideal candidate is a self-starter that has a proven track record in the use of content management systems and understanding of workflows, authoring, and publishing of content that is used in mobile / desktop apps and websites.
The Digital Content Lead will be primarily responsible for the daily use of Adobe Experience Manager (AEM) component and templates, page creation, and publishing, and may assist with content authoring to adjust copy to multiple graphic lockups and device needs. The candidate must be able to collaborate with multiple product teams and vendor/ partners simultaneously, excel in a fast-paced environment, identify and leverage relationships across multiple teams.

Essential Duties and Responsibilities:
  • Content Authoring: As a member of the Content Operations team, you will prioritize and fulfill content needs from our product owners in the creation of new digital features for .com and the Rewards app. You will also support and augment our 45+ property teams around the country to assist in the publication of sales and promotions, resort venue information, attractions, and hotel content on our property websites to ensure .com is the number one source of accurate information for our guests.
  • AEM Trainer: Serve as the eCommerce & Digital Experiences AEM Authoring Trainer by facilitating live demos, leading hands-on workshops, and creating training materials to build content authors from the ground up. Teach property and corporate authoring teams how to create, edit, and retire content and pages using Adobe Experience Manager. Foster a community of authors in the USA and Canada who share and create best practices to deliver high-quality digital experiences.
  • Content Standards & Quality: Possess a clear understanding of the end-to-end customer experience to author content in a consistent voice, tone, and context while enabling syndication across multiple channels (web / app / screens). Make recommendations to expand product master content to unlock new site and app functionality while improving key engagement metrics including satisfaction, time on site, and booking conversion rate. Conduct regular reviews of venue and product information to maintain accuracy.
  • Content Delivery: Accountable for the delivery of high-velocity content authoring within AEM to support on-property, marketing, revenue management, and corporate partners to meet operational and strategic objectives in facilitating day-to-day communications to our property guests and visitors. Track and report authoring metrics via Adobe Analytics, and ticket management via Adobe Workfront and/or Jira.
  • 1-2 years in a content management or digital publication role
  • Bachelor’s degree required
  • Experience working on teams/organizations in bringing high quality digital content to market
  • Experience with Adobe Marketing Cloud, primarily Adobe Experience Manager and Analytics
  • Experience with Adobe Photoshop to adjust images for copy layouts
  • Demonstrable portfolio of products or content in market
  • Experience presenting to, coaching, and training peers
  • Experience with JIRA/Confluence, Adobe Workfront, or similar Agile collaboration tools
  • Experience with eCommerce Sales and Merchandizing

Don’t delay. Join the Software Resources team today!
Software Resources specializes in connecting talented IT professionals with challenging job opportunities that transform jobs into careers.
To meet our clients hiring needs, we continuously source talented IT Professionals with all levels of expertise and in all disciplines. We offer world class major medical, dental and vision benefits, 401(k) with match, short term disability, Life Insurance and AD&D. You, our future employees, can make a tremendous difference to our company and our clients. Please apply to this job and experience the Software Resources difference. You can view all of our jobs at https://www.softwareresources.com/careers/

Company Overview
Software Resources is a national staffing and recruitment firm delivering the best candidates to our clients and the best jobs to our candidates since 1992.
We are a certified woman owned business in business to place contract, contract-to-hire, and direct-hire talent in Technology (IT, creative, marketing), finance, accounting, and executive-level positions. We serve many vertical markets including Entertainment/Media, Cruise Industry/Leisure travel, Hospitality, Government, Personal Care, Professional Services, Energy/Utilities, Security, and Financial Services.

Headquartered in Lake Mary, FL in the Orlando metro area, we have branches and sales professionals across the US. Wherever you’re located and whatever the need, count on Software Resources to provide exceptional candidates who are fully vetted and ready to go. Call (800) 774-8036 or visit us online at https://www.softwareresources.com/ and leave the recruiting to us!

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