(800) 774-8036

Orlando, FL
Date Added: June 07, 2021
Software Resources has an immediate contract job opportunity for a Sr. Business Analyst, IMD Operations with a major corporation in Orlando, FL.

Remote to start, and then will be onsite a few days per week.

The Sr. Business Analyst, IMD Operations is responsible for business capability modeling, value streams identification and documentation through a strategy lens and cross business function level. At the same time, the BA should be able to meet traditional business analyst responsibilities of requirements gathering, business process modeling, functional design, and ROI analysis. The IMD Operations team will be leading the marketing & sales process transformation journey with big picture thinking, with continuous business partnership to enable business capability maturity and process efficiencies within the broader enterprise, as evolution to a shared services organization continues.

Primary Responsibilities:
• Work with project stakeholders to identify, model, and then document their requirements and business domain details
• Foster communication and collaboration between IMD Operations team, Business sponsors, subject matter experts, experience designers, Testers, and configuration vendor
• Understand drivers behind the stated business requirement, and translate this analysis clearly to the delivery team
• Align with the Business unit representatives and the Product team to assess project benefit and impact
• Create story mapping and story narratives
• Act as an advocate for customer centric design using a wide range of the very latest technologies
• Write user acceptance test (UAT) cases and conduct user testing
• Collaborate with designers to create mock-ups and user journey mappings
• Manage the story wall and kanban boards
• Lead facilitation workshops to capture requirements and generate ideas and content for problem solving
• Assist in onboarding new digital projects / teams

• 5+ years' experience in a web or digital role is required
• 3+ years as a proven business analyst or product manager
• Experience working in a highly matrixed organization.
• Proven ability working in a fully Agile environment
• Experience in digital transformations and projects
• PPM and workflow automation experience is a plus

Technical Skills and Abilities:
• Great communicator & team player to ensure alignment within the teams and with other portfolio products
• Demonstrated excellent negotiation, analysis, problem-solving, decision-making and time management skills.
• Demonstrated business process
• Must be able to effectively communicate to audiences at all levels of the organization, translating for both technical and non-technical audiences.
• Proven digital experience is required
• Ability to interact with customers in a sensitive and diplomatic manner, maintaining positive relationships and building consensus on project goals.
• Strong analytical skills
• Strong attention to detail with a logical approach to problem solving
• Ability to influence and think strategically and tactically.
• Excellent written and verbal communication skills.
• Ability to multi-task and work on multiple, related projects at one time.
• Teamwork and cross-functional team leadership abilities.
• Strong project management skills.
• Intermediate knowledge of Word, Excel, Outlook, PowerPoint

Don't delay. Join the Software Resources team today!
Software Resources specializes in connecting talented IT professionals with challenging job opportunities that transform jobs into careers.
To meet our clients hiring needs, we continuously source talented IT Professionals with all levels of expertise and in all disciplines. We offer world class major medical, dental and vision benefits, 401(k) with match, short term disability, Life Insurance and AD&D. You, our future employees, can make a tremendous difference to our company and our clients. Please apply to this job and experience the Software Resources difference. You can view all of our jobs at https://www.softwareresources.com/careers/
Company Overview
Software Resources is a national staffing and recruitment firm delivering the best candidates to our clients and the best jobs to our candidates since 1992.
We are a certified woman owned business in business to place contract, contract-to-hire, and direct-hire talent in Technology (IT, creative, marketing), finance, accounting, and executive-level positions. We serve many vertical markets including Entertainment/Media, Cruise Industry/Leisure travel, Hospitality, Government, Personal Care, Professional Services, Energy/Utilities, Security, and Financial Services.
Headquartered in Lake Mary, FL in the Orlando metro area, we have branches and sales professionals across the US. Wherever you're located and whatever the need, count on Software Resources to provide exceptional candidates who are fully vetted and ready to go. Call (800) 774-8036 or visit us online at https://www.softwareresources.com/ and leave the recruiting to us!

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